The Founder's Guide to Hiring

Hiring is hard.

If you get it wrong, it drags down the whole company until you take action. If you get it right, it becomes a bigger and increasingly difficult part of your job.

When you hire well, your company grows and you end up hiring people for jobs that you haven't done and at levels of experience that you have no way to judge.

Out of an acute fear of screwing it up, I've made hiring an area of focus and study for myself.

The first breakthrough for me was reading Who? by Geoff Smart after hearing it recommended in The Rockefeller Habits. Who? is a must-read for founders and hiring managers. You can read my notes before buying the book.

Then dig into my advice below for hiring managers and for the candidates that you're considering. How to Get an Interview is written for job seekers, but it also helps me when hiring at Tortuga. I include a link to that post in every job description so that candidates know what we want and write better applications. If they don't, they get even easier to filter out.

For Hiring Managers

5 Signs That a Candidate Can Work Remotely: Not everyone is cut out for remote work. Here's how to filter candidates without remote experience.

How to Hire Customer Service Reps: Don't overlook this critical role. Want people who care about your customers? Hire your customers.

For Job Seekers

How to Get an Interview: Advice from a CEO who read 778 resumes in a month.

Remote Companies Hire for Impact, Not for Potential: If you want to get hired by a remote company, tell them how you can impact the business from day one.


Read more about hiring.

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