Blog
Navigating Ambiguity
To get promoted, have to be able to make better decisions despite more uncertainty.
The Best Jobs Page I've Ever Seen
The Stripe jobs page [https://stripe.com/jobs] is the best jobs page. Writing the page required a clarity of purpose that's driven the fintech startup's success in raising $1.6B [https://www.crunchbase.com/organization/stripe/company_financials], attracting talent [https://twitter.com/patio11], and
Working From Home During a Pandemic
This post was originally an email sent to the Tortuga newsletter [https://manage.kmail-lists.com/subscriptions/subscribe?a=h4CLJm&g=fPVq6J] and has been edited to fit this format. -------------------------------------------------------------------------------- Today’s newsletter is for everyone working from home during the pandemic. If you’re providing an essential service
Remote Jobs Are Better Than Gig Economy Jobs
Remote jobs hold more potential for spreading economic opportunity and reducing inequality than the non-HQ jobs created by the tech sector. The latter includes gig economy jobs (Uber drivers), contract jobs (Facebook and Google moderators), and the other high-headcount, low wage jobs (Amazon warehouse workers). A Vox profile of Silicon
How We Calculate Base Salaries for Remote Jobs
Learn how we calculate salaries for remote roles at a U.S.-based company.
The Differences Between Coaching and Managing
[Y]our role as a manager is not to solve problems. It’s to help others solve problems, themselves. – Claire Lew At Tortuga, we use the same words as Help Scout does for managers and individual contributors: Coaches and Players. We call our managers "coaches," not just because
Should You, the CEO, Hire a General Manager?
I didn't intend to become a manager. But today, I'm the CEO and the sole people manager of a 10-person company. I left Google in part because becoming a manager was the only way I could get another promotion. While I "consistently exceeded expectations"
Removing Barriers to Growth
> Your ability to succeed is in direct proportion to your ability to solve your problems. -Gino Wickman, Traction [https://www.amazon.com/Traction-Get-Grip-Your-Business-ebook/dp/B007QWLLV2?tag=fredperrott01-20] Success is dictated by your ability to identify and solve problems. Pursuing new opportunities is fine but secondary to solving problems. Put
More This, Less That
> A product’s position is a “location” in a more abstract space — the space of trade-offs. The decisions you make about which features to build and how to integrate them places you “closer” or “further” from other products. I love positioning. The 22 Immutable Laws of Marketing [https://www.
Build a Product-Focused Audience
We did it wrong too. Most founders do what Jeremy and I did at Tortuga [http://www.tortugabackpacks.com]. They experience a problem, build a solution, then try to sell it to other people. This formula is a great way to find yourself sitting on inventory or, in our case,